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Dallas County information
Dallas CountyVerified Sep 4, 2026
Use the official county directory for courts, records, public health, elections, benefits, and services outside city government.
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VERIFIED CONTACTS
Browse help by problem
Time-sensitive
Immediate danger or emergency
Police · Fire · Medical
NationwideVerified Sep 4, 2026
A person is in danger, a crime is happening now, or urgent medical help is needed.
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Time-sensitive
Non-emergency police report
Dallas Police Department
City of Dallas onlyVerified Sep 4, 2026
The incident is not happening now and no one is in immediate danger.
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Time-sensitive
Mental health or emotional crisis
988 Suicide & Crisis Lifeline
Texas statewideVerified Sep 4, 2026
Free, confidential support for you or someone you are worried about.
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Time-sensitive
Possible poisoning or exposure
Texas Poison Center Network
Texas statewideVerified Sep 4, 2026
Expert guidance for medicines, chemicals, bites, fumes, or unknown substances.
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Time-sensitive
Child, elder, or disabled adult abuse
Texas Abuse Hotline
Texas statewideVerified Sep 4, 2026
Report suspected abuse, neglect, or exploitation. Call 911 for immediate danger.
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Time-sensitive
Food, shelter, bills, or local help
2-1-1 Texas
Texas statewideVerified Sep 4, 2026
Find nearby help with food, housing, utilities, child care, health, and more.
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Time-sensitive
I am not safe at home
Genesis Women’s Shelter & Support
Dallas areaVerified Sep 4, 2026
Free, confidential safety planning, counseling, and access to emergency shelter for people experiencing domestic or relationship abuse. Call 911 if danger is immediate.
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Time-sensitive
Sexual assault or unwanted sexual contact
Dallas Area Rape Crisis Center
Dallas CountyVerified Sep 4, 2026
Confidential crisis support, information, advocacy, and help for survivors and their loved ones. Call 911 for immediate danger or urgent medical help.
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Time-sensitive
I need shelter or I am sleeping in my car
Housing Forward Homeless Crisis Helpline
Dallas and Collin countiesVerified Sep 4, 2026
Connect with shelter, coordinated housing access, outreach, and other resources for people experiencing homelessness in Dallas or Collin County.
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Time-sensitive
Water or sewer emergency
Dallas Water Utilities
City of Dallas onlyVerified Sep 4, 2026
Report a broken main, major street leak, sewer overflow, or no water.
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Time-sensitive
Power outage or downed line
Oncor
Oncor service areaVerified Sep 4, 2026
Stay far away from a downed line and call Oncor. Call 911 for fire, arcing, injury, a traffic hazard, or any immediate danger.
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Planning to dig on your property
Texas 811
Texas statewideVerified Sep 4, 2026
Call before fences, trees, sprinklers, mailboxes, or any digging. It is free and required at least two business days before work begins.
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Time-sensitive
Storm claim delayed, disputed, or denied
Texas Department of Insurance
Texas statewideVerified Sep 4, 2026
Get help with hail or storm insurance claims and verify whether a public adjuster is licensed.
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A roofer or adjuster knocked on my door
Texas Department of Insurance
Texas statewideVerified Sep 4, 2026
Texas does not issue state roofing licenses. A contractor working on your property cannot also act as your public adjuster, and deductible waivers or rebates are illegal.
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Contractor took my deposit or disappeared
Texas Attorney General · Consumer Protection
Texas statewideVerified Sep 4, 2026
File a complaint about work you paid for but did not receive, misleading claims, storm scams, or deceptive business practices.
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Check whether a contractor pulled a permit
City of Dallas Permitting & Inspections
City of Dallas onlyVerified Sep 4, 2026
Search Dallas permit records or call to confirm whether work at a Dallas address has an active permit.
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Time-sensitive
I smell gas indoors or outside
Atmos Energy Gas Emergency
Atmos Energy service areaVerified Sep 4, 2026
Leave the area immediately. From a safe distance, call 911 and Atmos Energy. Do not use switches or a phone near the suspected leak.
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Illegal parking or blocked driveway
Dallas 311 · Parking Enforcement
City of Dallas onlyVerified Sep 4, 2026
Report vehicles blocking a driveway, sidewalk, hydrant, travel lane, or posted restriction. The number of legally parked vehicles alone is not a violation.
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Traffic problem near a school or side street
Dallas 311 · Transportation
City of Dallas onlyVerified Sep 4, 2026
Request review of traffic signs, school flashers, signals, speeding patterns, visibility, or recurring congestion. Call police for an immediate dangerous driver.
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Loose, stray, or neglected animal
Dallas Animal Services
City of Dallas onlyVerified Sep 4, 2026
Report a roaming animal, welfare concern, bite, or dead animal.
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Trash, recycling, or bulk pickup
Dallas Sanitation Services
City of Dallas onlyVerified Sep 4, 2026
Report a missed collection, damaged cart, illegal dumping, or pickup issue.
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Pothole, street, or traffic issue
Dallas 311
City of Dallas onlyVerified Sep 4, 2026
Report potholes, damaged signs, sidewalks, alleys, or traffic signals.
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Broken or hazardous sidewalk
Dallas 311 · Public Works
City of Dallas onlyVerified Sep 4, 2026
Report a cracked, raised, missing, or dangerous public sidewalk. Ask 311 whether city repair or the Sidewalk Replacement Program applies.
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Streetlight is out
Dallas 311
City of Dallas onlyVerified Sep 4, 2026
Report a dark, damaged, blinking, or continuously lit streetlight.
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Property or neighborhood violation
Dallas Code Compliance
City of Dallas onlyVerified Sep 4, 2026
Report high weeds, unsafe buildings, litter, graffiti, or zoning concerns.
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Time-sensitive
Fallen tree or blocked public space
Dallas 311
City of Dallas onlyVerified Sep 4, 2026
Report a tree or limb blocking a street, alley, sidewalk, or public right-of-way.
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Rent, utility, or housing assistance
Dallas County Human Services
Dallas CountyVerified Sep 4, 2026
Ask about qualifying help with rent, energy bills, weatherization, and housing.
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Time-sensitive
My landlord will not fix a dangerous problem
Dallas 311 · Code Compliance
City of Dallas onlyVerified Sep 4, 2026
Report missing heat or air conditioning, sewage, unsafe wiring, serious leaks, mold-related conditions, or another rental condition affecting health or safety. Keep copies of written notices to your landlord.
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Time-sensitive
My utilities may be disconnected
Dallas County Comprehensive Energy Assistance Program
Dallas CountyVerified Sep 4, 2026
Income-eligible Dallas County households can apply for help with immediate energy needs and some heating or cooling-unit repairs. Call 211 for additional water, gas, or electric programs.
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I need an accessible ride or medical transportation
DART Paratransit & Rider Assistance
DART service areaVerified Sep 4, 2026
Ask about eligibility, certification, and reservations for riders with disabilities and qualifying older Dallas residents. Medicaid members should also ask their health plan about medical rides.
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I need diapers, wipes, or baby formula
ilooklikeLOVE Mobile Diaper Pantry
Dallas communitiesVerified Sep 4, 2026
Find Dallas distribution events offering diapers, wipes, formula, and other infant essentials to families in need. Supplies and event schedules vary.
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Low-cost dental care
Parkland · Jubilee Park Community Clinic
Dallas CountyVerified Sep 4, 2026
Dental exams, cleanings, fillings, and extractions are available by referral and appointment. Parkland financial-assistance eligibility may apply.
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I lost my ID or birth certificate
The Stewpot · Identification Assistance
DallasVerified Sep 4, 2026
Eligible people experiencing homelessness or recently released from jail or prison can receive help replacing IDs, birth certificates, Social Security cards, and supporting records. Referral rules apply.
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Time-sensitive
I want help with drugs or alcohol
SAMHSA National Helpline
NationwideVerified Sep 4, 2026
Free, confidential treatment referral and information for substance-use concerns. For a possible overdose, call 911 immediately and give naloxone if available.
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Time-sensitive
I need free Narcan or overdose training
Dallas County Overdose Response Team
Dallas CountyVerified Sep 4, 2026
Dallas County residents at risk of overdose can request free naloxone, hands-on training, treatment referrals, and peer support. If someone may be overdosing, call 911 now.
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An older neighbor needs help
Dallas Area Agency on Aging
Dallas CountyVerified Sep 4, 2026
Connect a Dallas County resident age 60+ or caregiver with meals, transportation, benefits counseling, caregiver support, and other local services. For suspected neglect or abuse, use the Texas Abuse Hotline.
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I need a wheelchair ramp at home
City of Dallas Senior Services
City of Dallas onlyVerified Sep 4, 2026
Eligible Dallas residents may receive a free wheelchair ramp. The Texas Ramp Project also accepts referrals from healthcare providers and qualified organizations.
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Free or reduced-cost medical care
Parkland Financial Assistance
Dallas CountyVerified Sep 4, 2026
Eligible Dallas County residents can apply for help paying for medically necessary care received at Parkland locations.
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Help paying for medicine
2-1-1 Texas
City of Dallas onlyVerified Sep 4, 2026
Ask for nearby prescription assistance, charitable pharmacies, discount programs, and clinics. Programs depend on medication, income, and ZIP code.
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I need food or supplies for my pet
SPCA of Texas Pet Resource Center
North Texas regionVerified Sep 4, 2026
Ask about temporary pet-food assistance, supplies, and upcoming pantry events for Dallas–Fort Worth pet owners facing financial hardship.
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Low-cost veterinary care
SPCA of Texas Clinic
North Texas regionVerified Sep 4, 2026
Find discounted basic veterinary care, including wellness services and spay/neuter. Ask the Pet Resource Center whether financial help is currently available.
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Jobs for people with a criminal record
Workforce Solutions Greater Dallas
North Texas regionVerified Sep 4, 2026
Get job-search, training, and second-chance worker support. Staff can help identify current employers and programs instead of relying on a stale company list.
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Charity or discounted vehicle repair
Metro Auto Ministry
North Texas regionVerified Sep 4, 2026
Eligible Denton–DFW residents can request low-cost repairs; the program may cover up to $450 and generally requires the applicant to pay for parts.
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Eviction notice or landlord lockout
Dallas Eviction Advocacy Center
Dallas CountyVerified Sep 4, 2026
Free legal help for Dallas County tenants facing eviction or an illegal lockout.
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Free civil legal help
Legal Aid of NorthWest Texas
North Texas regionVerified Sep 4, 2026
Apply for help with family, housing, benefits, consumer, and other civil legal problems.
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County health and human services
Dallas County Health & Human Services
Dallas CountyVerified Sep 4, 2026
Find public health, immunization, benefits, housing, and older-adult services.
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Voting or election question
Dallas County Elections
Dallas CountyVerified Sep 4, 2026
Check registration, find a polling place, view a sample ballot, or get election help.
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Still not sure?A trained 2-1-1 specialist can help find the right local resource.
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