Use normal words. Get the right place, number, and next step.
VERIFIED CONTACTS
University Park City Hall
Start here for potholes, code concerns, missed city services, neighborhood issues, and help reaching the correct University Park department.
University Park Police / Fire Dispatch
Request a University Park officer, file a non-emergency police report, or reach police and fire dispatch. Call 911 for immediate danger.
University Park Resident Online Center
Submit a city service request for potholes, brush collection, curb repair, high weeds, code concerns, and similar neighborhood issues.
University Park Utility Services
Report a broken or frozen pipe, water leak, sewer emergency, or urgent water-service problem. University Park directs residents to 311, available 24 hours.
University Park Code Enforcement
Ask about or report high grass, debris, unsafe fences, blocked sidewalks, junk vehicles, overgrown vegetation, or other code violations.
University Park Animal Control
Report a lost or found pet or ask about University Park animal regulations. Do not call 911 for a lost or found pet.
University Park Police Department
Ask UPPD to check your home daily while you are away for an extended period.
University Park Police Department
Apply for resident parking stickers or permits near SMU, Highland Park High School, the YMCA, and other resident parking districts.
University Park Sanitation
Report a missed collection or ask about household trash, recycling, brush, bulk items, or the collection schedule.
University Park Infrastructure Maintenance
Report a pothole, damaged street or alley, curb or sidewalk problem, drainage concern, or other public infrastructure issue.
University Park Traffic
Report a damaged sign, traffic-signal concern, school-zone traffic problem, blocked driveway, or recurring neighborhood traffic issue.
University Park Utility Billing
Get help with a water or sewer bill, meter, account, payment, or starting or stopping University Park utility service.
University Park Community Development
Ask about building permits, inspections, contractor requirements, remodeling, fences, planning, or zoning for University Park property.
University Park Municipal Court
Ask about a traffic ticket or city citation, payment options, a court date, warrants, or municipal-court procedures.
University Park Police Records
Request a copy of a police, incident, or crash report or ask about records held by the University Park Police Department.
University Park Parks & Recreation
Ask about parks, recreation programs, facility reservations, passes, fields, or the Holmes Aquatic Center.
University Park Police / Fire Dispatch
Report loud music, parties, bass, shouting, vehicle noise, or another active or repeated neighborhood disturbance. Call 911 only if there is immediate danger, violence, or another emergency.
University Park City Hall
Report persistent barking, howling, crowing, or another recurring animal-noise nuisance through the local city service channel.
University Park Community Development
Report recurring noise from construction, leaf blowers, machinery, deliveries, amplified sound, or a business. Include the address, source, date, and time when possible.
Dallas County information
Use the official county directory for courts, records, public health, elections, benefits, and services outside city government.
Police · Fire · Medical
A person is in danger, a crime is happening now, or urgent medical help is needed.
Dallas Area Rape Crisis Center
Confidential crisis support, information, advocacy, and help for survivors and their loved ones. Call 911 for immediate danger or urgent medical help.
Housing Forward Homeless Crisis Helpline
Connect with shelter, coordinated housing access, outreach, and other resources for people experiencing homelessness in Dallas or Collin County.
Oncor
Stay far away from a downed line and call Oncor. Call 911 for fire, arcing, injury, a traffic hazard, or any immediate danger.
Texas 811
Call before fences, trees, sprinklers, mailboxes, or any digging. It is free and required at least two business days before work begins.
Texas Department of Insurance
Get help with hail or storm insurance claims and verify whether a public adjuster is licensed.
Texas Department of Insurance
Texas does not issue state roofing licenses. A contractor working on your property cannot also act as your public adjuster, and deductible waivers or rebates are illegal.
Texas Attorney General · Consumer Protection
File a complaint about work you paid for but did not receive, misleading claims, storm scams, or deceptive business practices.
Atmos Energy Gas Emergency
Leave the area immediately. From a safe distance, call 911 and Atmos Energy. Do not use switches or a phone near the suspected leak.
Dallas County Human Services
Ask about qualifying help with rent, energy bills, weatherization, and housing.
Dallas County Comprehensive Energy Assistance Program
Income-eligible Dallas County households can apply for help with immediate energy needs and some heating or cooling-unit repairs. Call 211 for additional water, gas, or electric programs.
Parkland · Jubilee Park Community Clinic
Dental exams, cleanings, fillings, and extractions are available by referral and appointment. Parkland financial-assistance eligibility may apply.
SAMHSA National Helpline
Free, confidential treatment referral and information for substance-use concerns. For a possible overdose, call 911 immediately and give naloxone if available.
Dallas County Overdose Response Team
Dallas County residents at risk of overdose can request free naloxone, hands-on training, treatment referrals, and peer support. If someone may be overdosing, call 911 now.
Dallas Area Agency on Aging
Connect a Dallas County resident age 60+ or caregiver with meals, transportation, benefits counseling, caregiver support, and other local services. For suspected neglect or abuse, use the Texas Abuse Hotline.
Parkland Financial Assistance
Eligible Dallas County residents can apply for help paying for medically necessary care received at Parkland locations.
SPCA of Texas Pet Resource Center
Ask about temporary pet-food assistance, supplies, and upcoming pantry events for Dallas–Fort Worth pet owners facing financial hardship.
SPCA of Texas Clinic
Find discounted basic veterinary care, including wellness services and spay/neuter. Ask the Pet Resource Center whether financial help is currently available.
Workforce Solutions Greater Dallas
Get job-search, training, and second-chance worker support. Staff can help identify current employers and programs instead of relying on a stale company list.
Metro Auto Ministry
Eligible Denton–DFW residents can request low-cost repairs; the program may cover up to $450 and generally requires the applicant to pay for parts.
Dallas Eviction Advocacy Center
Free legal help for Dallas County tenants facing eviction or an illegal lockout.
Legal Aid of NorthWest Texas
Apply for help with family, housing, benefits, consumer, and other civil legal problems.
Dallas County Health & Human Services
Find public health, immunization, benefits, housing, and older-adult services.
Dallas County Elections
Check registration, find a polling place, view a sample ballot, or get election help.
LOCAL RESULTS